Reconfirmation Policy

Within 10 days before the course begins you must reconfirm your intention to attend. If you have not reconfirmed by the day prior to the start of the course at 5pm, your place will be cancelled and given to someone on the waiting list.

Reconfirmation can be done by post, email, phone or by visiting the centre between 4pm and 5pm daily except Sundays.

Likewise, if your arrival will be delayed past 4pm on the day the course starts and you have not notified us, your place will be canceled and given to someone on the waiting list.

Please note that we are not always near the phone in the office and cannot be responsible in case of difficulty in trying to reconfirm by telephone.
If at any time you know that you will be unable to attend, please let us know as soon as possible so that we can give your space to someone of the waiting list.